SupportSetting Up Multi-Factor Authentication

Setting Up Multi-Factor Authentication (MFA)

Add an extra layer of security to your Blinkr admin portal login with time-based one-time passwords (TOTP). MFA protects your account even if your password is compromised.

What You Need

MFA uses a TOTP authenticator app on your phone or computer to generate 6-digit codes. Any standard authenticator app will work:

  • Google Authenticator
  • Microsoft Authenticator
  • Authy
  • 1Password
  • Bitwarden
  • Any TOTP-compatible app
Step One

Open MFA Settings

Navigate to your Profile page (click your name in the sidebar, or go to Dashboard > Profile & 2FA). You'll see the Multi-Factor Authentication section.

Step Two

Scan the QR Code

Click Enable MFA. Blinkr will display a QR code on screen. Open your authenticator app and scan the code. If you can't scan, click "Show secret key" and enter it manually.

Save Your Secret Key

Consider saving the secret key in a secure location as a backup. If you lose access to your authenticator app, you'll need this key or admin assistance to regain access.

Step Three

Verify and Activate

Enter the 6-digit code from your authenticator app to confirm everything is working. Once verified, MFA is active on your account.

How Login Works with MFA

Once MFA is enabled, logging into the Blinkr portal becomes a two-step process:

Step 1: Password

Enter your email and password as usual.

Step 2: Authenticator Code

You'll be prompted to enter the current 6-digit code from your authenticator app. You have 5 minutes to complete this step.

Locked Out?

Lost Access to Your Authenticator?

Ask your organisation admin to reset your MFA from Admin > Users > [your name] > Reset MFA. This will disable MFA on your account so you can log in with just your password and set it up again.

MFA and the Browser Extension

MFA applies to portal logins only (the admin panel and staff dashboard). The browser extension uses its own authentication flow with Bearer tokens and is not affected by MFA settings.