SupportProductivity Tracking

Productivity Tracking

Blinkr automatically tracks time spent on allowed sites, giving admins visibility into how tools are being used and helping teams understand their workflow.

What Gets Tracked

Blinkr tracks activity sessions on your allowed sites. A session starts when a user visits an allowed site and ends when they navigate away or close the tab.

Session Duration

Time is recorded with start and end timestamps, displayed in a granular format (e.g., 2h 15m 30s). Sessions are grouped by domain and day.

Per-Site Breakdown

Reports show time spent on each allowed site separately, so you can see exactly which tools your team uses most.

Per-User Reports

Admins can view productivity reports for individual team members or across the whole organisation.

Enabling Productivity Tracking (Admins)

Productivity tracking is off by default. To enable it:

  1. 1Go to Admin > Settings > Features
  2. 2Turn on Productivity Tracking
  3. 3Optionally turn on Staff Productivity View to let staff see their own reports

Timezone Settings

Productivity reports display times in the user's local timezone. Blinkr supports two levels of timezone configuration:

  • Organisation Default

    Set in Admin > Settings > Features > Default Timezone. Used for all users who haven't set their own.

  • Per-User Override

    Users can set their own timezone in Dashboard > Profile. Admins can also set it from the user detail page.

Manual Time Entries

In addition to automatic tracking, admins can add manual time entries for work that happens outside the browser — for example, meetings, phone calls, or offline tasks.

  • Admins add manual entries from Admin > Productivity
  • Staff can add their own entries if Staff Productivity View is enabled
  • Manual entries show alongside automatic sessions in reports
  • All entries can be exported as CSV for payroll or invoicing

Viewing Reports

Productivity reports are available from:

  • Admin > Productivity

    View all users, filter by date range, drill into individual sessions.

  • Dashboard > My Timesheet

    Staff self-service view (when enabled by admin).